Octa Voice Supervisor
Live supervision

Every call, coached in real time.

Sit inside any conversation, whisper coaching only the agent hears, or barge in with all three parties connected — from one console.

Silent monitor · Whisper · Barge modes
Speak-as-AI & live agent transfer
Supervisor-only access controls
Live floorReady
S Supervisor mode readyMonitor · Whisper · Barge on
3modes
0alerts

Access limited to agents with supervisor role

Octa VoiceSupervisor
Need help?
Secure supervisor accesssupervisor.octavoice.ai

Sign in to supervise

Use your agent account with supervisor role.

Supervisor-onlyRegular agent accounts will be denied on this surface
Octa Voice Supervisor
live

Supervisor floor

Live KPIs, hourly volume, sentiment mix, and one-click intervention on any call.

Hourly call volume

last 24h · UTC
0006121823

Sentiment today

0 calls

Agent mix

0 online
Live operations Select a call, agent, or queue to intervene

Live calls

0
Select a call, agent, or queue from the list to see live details and take action.
Loading softphone…
Loading chat workspace…